Welcome to Acuratio, owned and operated by Acuratio Inc. ("Acuratio", "us," or "we"). This Privacy Notice explains the information collected and stored at Acuratio and associated applications, web services, and other mechanisms associated with Acuratio (collectively, the “Service”). The Privacy Notice also explains how we use the information collected on the Service.
How you accept this notice
By visiting the Acuratio website (the “Site”) or using the Service, including by registering, or by otherwise providing us with personal information (“PI”) (such as an email address), you agree to the terms and conditions of this Privacy Notice.
Cookies
We use cookies to make interactions with the Site easy and meaningful. When you visit the Site, our servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself by opening an account, or filling out a form, you remain anonymous to us.
Information we collect that is not PI
We collect information that is not PI in connection with use of the Site or the Service, such as login and device-related information (e.g., browser type, your IP address, and the date and time of day of your use). Such information may be considered PI in your jurisdiction.
How we use information that is not PI
We may use collected information to enhance the visitor experience of the Site or the Service, to operate and maintain the Service, to investigate and understand how our Service is used, to monitor and protect the security and integrity of the Service, and to analyze our business.
We analyze traffic to the site in various ways, including using a services like Google Analytics and Hubspot. We use this information to generate statistics and to measure activity to improve the usefulness of the Site and the Service.
What we collect that is PI
We collect the following PI from those who choose to purchase a license for Acuratio: name, email address and organization information. We may also collect other PI if you contact us or otherwise give it to us (e.g., in an email).
How we use and disclose PI
We use personal data to provide you with the Service per the TERMS AND CONDITIONS , to enhance the visitor experience of the Service, to operate and maintain the Service, to investigate and understand how the Service is used, to communicate with you about using the Service, to monitor and protect the security and integrity of the Service, and to analyze our business.
If you consent to marketing communications the Company may also use information you provide to send you information regarding Acuratio.
We may disclose PI as required by law or in response to service of legal process, such as a court order, summons, subpoena, or the like.
We may share PI with our corporate affiliates and with business partners who provide services related to the Service (such as website hosting or technical support). These business partners do not have the right to use this PI for any purpose other than those related to the Service.
Information about our users, including PI, may be disclosed or transferred to entities now or in the future affiliated with Acuratio or as part of any merger, acquisition, change of control, debt financing, insolvency, bankruptcy or sale of our assets. Such information may be used in the businesses of any entity so receiving it.
Except as provided above, we will not sell or transfer your PI to third parties.
Do not Track
Currently, various browsers offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. We do not currently commit to responding to browsers’ DNT signals with respect to the Site, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. However, we will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
How you can access or change the PI that you have provided
Once you have registered with us, you can access your profile, review the information that is stored, and revise that information.
Customer Data
Customer data is all the information including text, images, location data, other PI, or any other files that you provide, or are provided on their behalf, to us through your use of the Service. We inform you that you are responsible for the provision of any PI. We will not collect customer data. Acuratio only processes it for the provision of the Service, and it will not be processed for any other purposes.
If you upload a dataset to our Cloud Service, we will use that data only when requested by you. This data will only be used as part of your analysis using our Service and at your request.
Children
We do not target, market to, or knowingly collect PI from children under the age of thirteen.
Data Retention
We retain your PI for 2 years, after which it is destroyed.
Data Security
We use industry standard physical, managerial, and technical safeguards to preserve the integrity and security of your PI. We cannot, however, ensure the security of any information you transmit to the Service, and you do so at your own risk. Depending on where you live, you may have a legal right to receive notice of a security breach in writing or by emailing us at contact@acuratio.com.
Your European Economic Area (EEA) Data Protection Rights
A. WHAT WE COLLECT THAT IS PERSONAL DATA IN THE EEA
We collect the following "personal data", as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council (the "GDPR"), from those who choose to purchase a license to Acuratio: name, email address, Acuratio username, Acuratio account password, Acuratio account type; Acuratio account creation date; IP address; date and time of first visit; date and time of last session; number of page-views; referral source; and social media information (e.g., Twitter), job role, company name, phone number, website, location, description, billing address and/or credit card information that you may choose to provide to us. In addition to the personal data you provide when downloading a resource, we collect the following personal data: IP address; date and time of first visit; date and time of last session; number of page-views; and/or referral source. We may also collect other personal data if you contact us or otherwise give it to us (e.g., in an email).
B. HOW WE USE AND DISCLOSE YOUR PERSONAL DATA
We use personal data to provide you with the Service per the TERMS AND CONDITIONS, to enhance the visitor experience of the Service, to operate and maintain the Service, to investigate and understand how the Service is used, to communicate with you about using the Service, to monitor and protect the security and integrity of the Service, and to analyze our business. We may share personal data with our corporate affiliates and with business partners who provide services related to the Service (such as website hosting or technical support). These business partners do not have the right to use this personal data for any purpose other than those related to the Service. We may engage in automated decision-making to enhance the visitor experience and analyze and grow our business. For example, we may tailor mailing lists to certain industry groups or display certain information based on a user’s geographic location.
C. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
The legal bases for processing your personal data is contract, consent, and/or legitimate interests, in particular to conduct business within Acuratio, to develop our business, to market and sell our products and Service, and to maintain the accuracy of our databases and documentation. Where you have given consent to the processing of your personal data for one or more specific purposes, you have the right to withdraw consent at any time.
D. DATA SUBJECT RIGHTS
Data subjects protected by the GDPR have the right to make certain requests with respect to their personal data controlled by Acuratio, and to lodge a complaint with a supervisory authority.
Right of Access
Each data subject protected by the GDPR has the right to obtain confirmation from Acuratio as to whether personal data concerning her or him is being processed, as well as the information outlined in the GDPR’s ARTICLE 15 in the event this is the case. If you wish to exercise this right please contact us at contact@acuratio.com, using the email address you used when submitting personal data to us and specifying your full name.
Right to Rectification
Each data subject protected by the GDPR has the right to obtain from Acuratio without undue delay the rectification of inaccurate personal data concerning her or him, as well as the right to have incomplete personal data completed. If you wish to exercise this right please contact us at contact@acuratio.com.
Right to Erasure (Right to be Forgotten)
Each data subject protected by the GDPR has the right to obtain from Acuratio the erasure of personal data concerning her or him without undue delay when one of the grounds listed in the GDPR’s ARTICLE 17 applies. If one of these conditions has been met and you wish to exercise this right, please contact us at contact@acuratio.com, using the email address you used when submitting personal data to us specifying your full name as well as the condition you believe has been met.
Right to Restriction of Processing
Each data subject protected by the GDPR has the right to restrict the processing of her or his personal data where one of the grounds listed in GDPR ARTICLE 18 applies. If one of these conditions has been met and you wish to exercise this right, you may contact us at contact@acuratio.com, using the email address you used when submitting personal data to us, specifying your full name as well as the condition you believe has been met.
Right to Data Portability
Each data subject protected by the GDPR has the right to receive the personal data concerning her or him, and which was provided to Acuratio, in a structured, commonly used and machine-readable format, where both of the conditions listed in GDPR ARTICLE 20 (1) apply. In addition, such data subject has the right to have her or his personal data transmitted directly from Acuratio to another controller, where such transfer is technically feasible and when doing so does not adversely affect the rights and freedoms of others. If you wish to exercise your right to data portability, you may contact us at contact@acuratio.com, using the email address you used when submitting personal data to us and specifying your full name.
Right to Object
Each data subject protected by the GDPR has the right to object, on grounds relating to her or his particular situation, at any time, to processing of personal data concerning her or him which is based on the GDPR’s ARTICLE 6 POINT (E) OR (F) . If you wish to exercise your right to object, please contact us at contact@acuratio.com, using the email address you used when submitting personal data to us and specifying your full name.
Automated, Individual Decision-Making
Each data subject protected by the GDPR has the right not to be subject to a decision based solely on automated processing which produces legal effects concerning her or him or similarly significantly affects her or him, and when one of the grounds listed in the GDPR’s ARTICLE 22 (2) does not apply. If you believe that none of these conditions has been met and wish to exercise this right, please contact us at contact@acuratio.com, using the email address you used when submitting personal data to us and specifying your full name.
E. PERIOD FOR WHICH PERSONAL DATA WILL BE STORED
Please see “Data Retention”, above.
F. HOSTING
This Service and/or your personal data may be hosted in the United States, a country with an adequacy decision by the European Commission (Privacy Shield). By providing us with your personal data, you may be: (i) permitting the transfer of your personal data to the United States, which may not have the same data protection laws as the country in which you reside; and (ii) permitting the use of your personal data in accordance with this Privacy Notice.
Other International visitors
This Service may be hosted in the United States. If you are an international visitor, you should note that by providing your PI, you may be: (i) permitting the transfer of your PI to the United States, which may not have the same data protection laws as the country in which you reside; and (ii) permitting the use of your PI in accordance with this Privacy Notice.
Contact
Please contact us with any questions you may have at contact@acuratio.com or at: Acuratio, Avenida Añorga 22, 7A, 28018, Donostia-San Sebastian, SPAIN